Frequently Asked Questions
Everything you need to know about shopping with Endless Works India
What are the shipping charges for orders within India?
We offer free standard shipping on all prepaid orders above ₹999. For orders below this amount, a flat shipping fee of ₹99 is applicable across India.
How long will it take for my order to be delivered?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days. You will receive a tracking link via SMS and email once your package is dispatched.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for most products, provided they are unused and in their original packaging. Please note that certain items in the 'Final Sale' category are not eligible for return.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. However, a small convenience fee of ₹50 is charged for COD orders to cover additional handling costs.
How can I track my order status?
Once your order is shipped, you can track it using the link provided in your confirmation email or by visiting the 'Track Order' section on our website with your Order ID.
Are the products on Endless Works India authentic?
Absolutely. We pride ourselves on sourcing high-quality, authentic products directly from manufacturers and authorized distributors to ensure you receive only the best.